Privacy Policy
- Last updated: 01/07/2025
Last Updated: 9th December 2025
ObeSafe Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
1. Who We Are
- Company Name: ObeSafe Ltd
- Company Number: 16449405
- Registered Address: 12 London Road, London, SE1 6JZ
- Email: support@obesafe.co.uk
- Data Controller: ObeSafe Ltd
2. What Data We Collect
We may collect, use, store, and transfer the following types of personal data:
- Identity Data: Full name, company name, job title
- Contact Data: Email address, telephone number, billing address
- Technical Data: IP address, browser type, operating system, device information
- Usage Data: Pages visited, time spent, click behaviour, site navigation
- Transaction Data: Purchase history, download activity (payment data handled by third parties)
- Marketing Data: Your preferences regarding receiving communications
3. Lawful Basis for Processing
|
Data Type |
Purpose |
Lawful Basis |
|
Identity & Contact |
Deliver services and purchases |
Contractual necessity |
|
Usage & Technical |
Improve website performance |
Legitimate interest |
|
Transaction |
Legal and financial compliance |
Legal obligation |
|
Marketing Preferences |
Send newsletters or offers |
Consent |
4. How We Use Your Data
We use your data to:
- Process and deliver your digital purchases
- Communicate with you regarding orders or support queries
- Improve and optimise website experience
- Send marketing emails (only if opted in)
- Monitor traffic and usage patterns
- Comply with legal and regulatory obligations
We do not use your data for profiling or automated decision-making that could significantly affect you.
5. How We Protect Your Data
We protect your personal data using:
- Technical controls: SSL encryption, malware scans, secure hosting
- Organisational controls: limited staff access, internal training and data policies
- Third-party safeguards: data processing agreements with trusted service providers
6. Children’s Privacy
Our services are not aimed at children under 16. We do not knowingly collect or store personal data from children. If you believe a child has submitted data, contact us to remove it.
7. Data Sharing
We do not sell or rent your data. We may share it with trusted third-party processors such as:
- Stripe and ThriveCart for payment processing
- Mailchimp for email automation
- Google Analytics for website analytics
All third parties are required to comply with applicable data protection laws.
8. International Transfers
Where third-party services process data outside the UK or EEA, we ensure appropriate safeguards such as Standard Contractual Clauses are in place.
9. Data Retention
We retain personal data only as long as necessary to:
- Fulfil our services
- Comply with legal obligations (e.g. up to 6 years for financial records)
- Provide support or resolve disputes
Once no longer needed, data will be securely deleted or anonymised.
10. Your Rights
You have the right to:
- Access a copy of your data
- Correct inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Object to or restrict certain processing
- Data portability
- Withdraw consent (where applicable)
- Complain to the Information Commissioner’s Office (ICO)
To exercise your rights, email: support@obesafe.co.uk
11. Data Breach Notification
In the event of a personal data breach, we will notify affected users and the ICO within 72 hours where required.
12. Automated Decision-Making
We do not use automated decision-making or profiling that has legal or significant effects.
13. Cookies
We use cookies to analyse usage and enhance functionality. You can manage cookie preferences on our site. See our Cookies Policy.
14. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices or content.
15. Complaints
If you are concerned about how we handle your data:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Website: https://ico.org.uk
16. Changes to This Policy
We may update this Privacy Policy from time to time. Please check this page regularly for updates.
17. Contact
Email: support@obesafe.co.uk
Company: ObeSafe Ltd
Company Number: 16449405
Registered Address: 12 London Road, London, SE1 6JZ